Frequently Asked Questions

We usually request a 10% down payment of the tour to guarantee the reservation. Payments can be done via Paypal or Bank Transfer. The details will be sent to you with your final quote. To ask for a quote, please click on the CONFIGURE TOUR button of your desired tour or follow the menu link to  CONTACT US. We will be ready to surprise you!… Positively, of course!
All deposits are refundable if cancellation occurs up to 15 days prior to the tour. The refunds will be done via Paypal or Bank Transfer. The client will support any fees that may apply. But why would you cancel a wonderful experience, anyway?…
MY WAY TOURS works only with private tours. There will be nobody else joining the party except if agreed by you. This also means the tour can be customized and adjusted to the participants’ interests at any time. You’re the boss!
MY WAY TOURS is licensed by Turismo de Portugal, which implies the issue of a set of valid mandatory insurances. You can check our license here. Furthermore, all our co-workers are either certified tour guides or certified tourism drivers. Don’t worry… you will be in good hands!
A tour guide will lead visitors inside National Monuments & World Heritage Sites. The license requires a degree in Tourism, History or Art History. To get the certification, they will need to be approved in a considerably demanding final spoken examination. A tourism driver, has an intensive one year course which comprises the knowledge of a guide in a condensed way. Certified guides and tourism drivers are entitled to get your tickets in the front line, avoiding queues. All advantages!
As a rule at MY WAY TOURS, the guide is also a driver. Our tour guides are very experienced and skilled drivers. They are trained and self-assured to explain while driving. However, if you prefer, we can provide a separate guide and driver. You don’t need that extra cost but… we’re here to please you!
You will have specific information for each and every tour, but in general, the tour prices will include all taxes, guiding fees, comfortable and modern transportation (except in walking tours), tolls and parks (in daylight tours) and insurances (covering any accident occurring during the tour, according to the Portuguese law). Our smile is always included as well!